Consummate the Order

1 To print the specimen requirements folio when you lot print the requisition, select the Print Specimen Requirements check box.

If you do not desire to print that page, articulate that check box.

The specimen requirements page contains a list of all of the specified order codes and examination names, along with the preferred specimen and minimum volume for each.

Selecting or clearing this option here applies simply to this order. You can set the default value for this via your user profile.

Notes:

• The specimen requirements folio is never printed for generic orders, and might not be printed for certain not-electronic labs, no thing how this option is set.

• If y'all are creating a continuing order, selecting or clearing this check box has no consequence. No specimen requirements page is printed when you create a standing social club.

2 In the Print x Labels box, type the number of labels that you want to print (if information technology differs from the displayed value).

Notes:

• If you are using Entree II labels, this box does non appear; you cannot override the default number of labels to print.

• For information about setting the default number of labels to print for each examination, see Specifying the Number of Labels to Impress.

• If you are creating a continuing order, specifying the number of labels has no event. No labels are printed when you lot create a standing order.

iii Practice i of the following:

Note: If the Nib Type is Insurance (and eligibility verification did not occur previously), when y'all click any of the following, a message will appear and you will not be able to continue if the insurance carrier is known to not pay for Quest Diagnostics testing. To continue, click Previous and change the Nib Blazon to either Patient or Client (if available), or follow your usual procedure for turning away the patient if they do not concur to pay.

• File the order. If you collected a specimen and want to complete the order at this fourth dimension, click File.

Note: If you entered an order code for a handling fee and the insurance carrier allows you to collect a payment for that fee, a message appears indicating that the social club code and carrier you entered have been changed. You tin collect the payment for that fee when you save the order.

The order code for the handling fee must be submitted on a dissever order from whatever other order codes; you lot will need to remove any boosted social club codes and submit them on a separate social club.

• Schedule the order for the hereafter. If you did not collect a specimen and specified a date in the Scheduled: Appointment box, click Schedule.

• Put the order on hold. To put the order on concord, click Concur.

• Put the gild on PSC agree. To put the order on agree and print a lab order confirmation letter that the patient can take to a Quest Diagnostics PSC, ASP, or PSA facility to take the specimen collected there, click PSC Hold.

Notes:

• This option is available simply if your lab supports information technology, and you lot are not creating a standing gild.

• You cannot put a generic guild on PSC hold.

• If yous click PSC Hold, any specified collection date or time is removed from the order.

• Save the standing order. If y'all selected the Standing Order check box, practise i of the following:

• To save the continuing order without immediately placing an guild for the first specimen, click Relieve SO.

• To both save the standing society and immediately place an club for the first specimen, click Salve SO+Guild.

Note: If the client is an LTC customer, or if the start engagement for the standing order is in the future, the Save SO+Order option does non appear.

For information on managing standing orders, see Managing Standing Orders.

4 If the Physician Decision Support page appears, consummate the clinical decision support questions related to the test(s) ordered, and then click Proceed.

Notation: The Physician Decision Support folio only applies for specific tests, for patients covered by enabled insurance carriers, and if you are located in a state that is enabled for this feature. The data you provide helps determine coverage for genetic and molecular tests that require accelerate notification or approved prior authorization. After you complete the questions, a Case Number and approving status for each test announced in the BeaconLBS section of the Verify Order folio (and will also appear on the requisition).

v If the Verify Order Code Info box appears, complete the missing information and then click Save.

For information near completing this dialog box, see 1 or more than of the following sections:

• Provide AOE Data

• Provide Template Data

• Provide Pap Information

• Respond to the ABN Prompts

• Respond to the ICR Prompts

• Indicate the Specimen Type

Note: If you did not previously view or complete the Pap data, you are prompted to do so at this time. However, Pap data are not required to complete the lodge. If y'all exercise non have any additional information, simply click the Pap tab and then click Save to continue.

6 If all of the information on the Verify Lodge folio is correct and no additional information or activity is needed, click Save. Otherwise, exercise one or more than of the following, and then click Salvage:

Notes:

• If a bulletin indicates that a examination requires informed consent, take the appropriate activity to admit that you are in compliance with the informed consent laws afterwards you lot complete the order. For more data, see Providing Informed Consent.

• If a message indicates that at that place is a discrepancy between the AOE data and the information in the order, you tin either change the AOE data to match the order, change the order to lucifer the AOE information, or proceed with the order as is.

• If a message advises you to take a non-required activeness (such as adding a comment), you can click Previous to change the society as instructed or proceed with it equally is.

• To abolish the order at this betoken, click Previous and and then click Abolish.

• Modify the order. To change any of the displayed information, click Edit in the appropriate area. For example, to alter the patient'southward address, click Edit in the Patient Data expanse. To modify the tests or AOE information, click Edit in the Profiles/Tests expanse.

If y'all click Edit in the Patient Information, Guarantor Data, or Insurance Information areas, the appropriate dialog box appears. Brand any necessary changes and click OK.

If you click Edit in the Guild Information, ICD Diagnosis Codes, or Profiles/Tests areas, the Social club Entry page appears. After you make any necessary changes, you lot must click File , Concord, PSC Hold, Schedule, Relieve SO, or Salvage SO+Order again to render to the Verify Order folio.

• Provide a preauthorization code. If a exam requires patient counseling or preauthorization from the insurance carrier, type the advisable lawmaking for each listed test. If you do not take a preauthorization code, exit this box blank. You can add together the code later (as described in Add or Change a Preauthorization Code, Managing Held Orders, or Managing Scheduled Orders).

If eLabs determines that an approval is already on file, a message appears informing you to go along with the draw. (In this case, you lot do non demand to enter a preauthorization code.)

• Share the pricing information with the patient. If prices announced in the Pricing Information area, share that information with the patient. Pricing information tin can include a separate price for each test or service, as well as a total estimated toll. The total estimated patient responsibleness (based on their insurance coverage, including co-pay and deductible) also appears below the estimated full price.

For some clients, you tin can print the pricing information for the patient by selecting the Print Estimate check box. When the society is filed, the Pricing Estimate page appears, allowing you to impress the guess. (If your client is configured to accept credit carte payments, the Print Estimate check box does non announced; you volition be prompted to submit payment information after you click Salve on the Verify Gild page, and a receipt containing the pricing data volition be generated following payment.)

• Correct the guarantor's accost. If the Address Validation area indicates that the guarantor's address is not right, exercise i of the following:

• Click Edit, type the correct information on the Edit Guarantor Information dialog box, and click OK.

• In the list, click the reason why the guarantor address was left as is.

• Click the option button for the correct accost.

Notes:

• In some cases, the guarantor'south address is automatically updated to conform to US Post terminology standards (for case, Street might exist changed to St).

• If the Use Patient'south Accost bank check box is selected on the Edit Guarantor Information dialog box, any changes fabricated to the guarantor'due south accost are made to the patient's address as well.

• If y'all retrieved the patient via a bridge, no changes are made to the external organization.

7 After you click Save on the Verify Order folio, do one of the following:

• If you clicked File or Schedule on the Order Entry page, go to step 9.

• If yous clicked Hold or Save SO on the Lodge Entry folio, no further action is needed at this fourth dimension.

When you are ready to complete the club, yous must file it and print the requisition and labels. For more than information, see Managing Held Orders or Managing Standing Orders.

Note: If the order includes whatever tests that were routed to a different lab, the order is split, and each lodge is put on concord for the appropriate lab.

For example, If the order includes 1 test for the TMP lab and ane test for the MIA lab, and then an order for the first test is put on the TMP concur list, and an order for the second test is put on the MIA hold list.

Any orders for a generic lab are put on the concord listing for the associated lab.

• If yous clicked PSC Hold on the Order Entry page, follow these steps:

a If the Print dialog box appears, brand any advisable changes, and and then click Print.

If that dialog box does not announced, accept the advisable action on the Lab Order Confirmation Letter dialog box to display the Impress dialog box and print the letter. The procedure for doing that varies, depending on your version of Adobe Reader.

Tip: Your user profile controls whether or not the Print dialog box appears automatically.

b If a Patient Family History button appears, click that push to open the Family Health History form for the patient, then consummate the form and click Submit. The information provided by the patient can assist in patient counseling or in obtaining preauthorization from the patient'southward insurance carrier.

To view and/or impress the completed course, click Print Results. The form opens in a separate browse window.

To electronic mail the completed course to a designated recipient, click Email Results. When prompted, type the recipient's email address and click Email Results.

Notes:

• Clicking Submit saves the responses and sends a notification to the MyQuest application to remove Patient Family History from the card for that patient (if the patient has a MyQuest account).

• Responses cannot be changed later clicking Submit.

c Click Close and requite the letter to the patient.

Note: If a bulletin on the Lab Guild Confirmation Letter dialog box indicates that preauthorization is required for one or more ordered tests, boosted information might be printed with the letter. Be sure to review this information.

• If you clicked Save And then+Club on the Society Entry folio, the page automatically displays all of the information associated with the standing gild so that you can provide data about each ordered exam (as described in steps 4–5 in Specify a Test) and then complete the order (as described in steps 1–7).

8 If the Payment at Time of Service dialog box appears, submit payment data and so close that window. The Close button is not enabled until all required fields accept been filled out, unless in that location is an error in communications with the billing system. (It might take a few moments to access this application.) Otherwise, become to the next step.

Closing the dialog box by clicking the Exit link that appears in the lower-right corner or clicking in the upper-right corner should only be done in scenarios such every bit the billing organisation beingness down. Use of either method is tracked.

Annotation: If y'all inadvertently shut the Payment at Time of Service dialog box, you can return to this dialog box later by clicking Payment or Qualify when the Requisition page or dialog box appears. (Those buttons are inactive if it is non appropriate to collect that information at this time.)

nine If a prompt appears reminding you to get a doc's signature on the requisition, click OK.

10 On the Impress dialog box, make any appropriate changes and then click Impress to print the requisition and whatever supporting documents (such equally the specimen requirements page or ABN). Alternatively, to review the requisition and/or supporting documents before press, click Cancel and go to the adjacent step.

Under certain circumstances, the order might exist split into multiple requisitions.

For scheduled orders, the requisition displays the word Draft, and any template image appears on a dissever page. Yous tin can print the typhoon requisition now, or y'all tin print the final requisition when you file the scheduled order. For more than information, see Managing Scheduled Orders.

Any labels print automatically.

Notes:

• If the phrase Batching-No Reqs appears at the top of the page, you are prompted to print the requisition only if the order includes a test associated with a template, or if the patient or an insurance carrier is being billed. If the customer is being billed and no templates are included, you are non prompted to print the requisition. Instead, the Order Entry page appears once more. The order is sent to the batch queue and then that y'all can create batches and print the batch manifest (equally described in Managing Batches).

• If you lot scheduled specimen drove for the future, and a examination in the order was routed to a generic lab, a carve up generic requisition is generated for that exam. That requisition does non include a collection appointment or the word Draft. In addition, that portion of the order is filed rather than added to the scheduled orders list.

11 When the Requisition or Supplemental Documentation folio or dialog box appears, do one or more of the following:

• Browse through or impress the requisition and/or supplemental documentation. Use the appropriate procedure for your version of Adobe Reader.

Note: If the quality check was signed electronically, the Supplemental Documentation initially appears. You can then toggle between the supplemental documentation and the requisition by clicking Show Requisition and Show Supplemental, respectively.

• Reprint the labels. To reprint the labels, do the following:

a Click Reprint Labels. (This button does not appear if Brand/Model is fix to None on the Label Printer tab in your user profile.)

b On the Reprint Labels dialog box, specify the number of reprints for each label type that appears, and so click Impress. (The maximum number you tin specify for each is 9.)

• Complete the Family unit Health History course. If a Patient Family History button appears, click that button to open the Family Health History form for the patient, and then complete the form and click Submit. The information provided past the patient tin assist in patient counseling or in obtaining preauthorization from the patient's insurance carrier.

To view and/or print the completed class, click Print Results. The class opens in a dissever browse window.

To email the completed form to a designated recipient, click E-mail Results. When prompted, type the recipient'due south e-mail address and click Email Results.

Notes:

• Clicking Submit saves the responses and sends a notification to the MyQuest application to remove Patient Family History from the menu for that patient (if the patient has a MyQuest account).

• Responses cannot be changed after clicking Submit.

• Impress a patient price estimate. For some clients, you tin print the pricing information for the patient by clicking Impress Estimate. The Print Estimate page appears, allowing yous to print the estimate. Afterwards printing the gauge, click Close to close the Print Guess folio. (The Print Estimate push button does not announced if your client is configured to accept credit card payments.)

• Render to order entry. Click Return on the Requisition page, or click Close on the Requisition dialog box.

Notes:

• If a bulletin on the Requisition page or dialog box indicates that preauthorization is required for i or more ordered tests, boosted data might be printed with the requisition. Be certain to review this information.

• If an ABN or AWN is required, take the patient select the appropriate check box(es) and sign and date the form. (This can exist washed electronically, if enabled, or the form will be printed along with the requisition.) For a printed form, if all of the ordered services cannot fit on a unmarried page, multiple pages are printed and the patient must complete each one.

The information on the ABN or AWN might not lucifer the data on the requisition. For example, the ABN or AWN might utilize a different proper name for the exam, or the listed console components might not exist identical.

12 If the ABN Validation dialog box appears, click the Yes or No option button for each prompt, indicating whether or not the patient selected a cheque box on the ABN form, signed the form, and dated the form.

If you lot click No for any of these prompts, click the reason why the ABN was not properly completed, or click Other and so type the reason.

Then click Relieve.

xiii If you nerveless a specimen, affix the label to the specimen container, and send both the requisition and specimen to the lab. Be certain to include any printed ABN or AWN besides, unless information technology was completed and submitted electronically.

If yous printed the specimen requirements page, practice not send that to the lab.

Note: If the customer uses batching, you must create batches in gild to send the order to the lab electronically. For more than information, run across Managing Batches.